Z ZatZim Help Center

How can we help you?

Guides and answers for everyone on ZatZim — whether you're booking a service or running your own.

Choose your path

Pick the guide set that matches how you use ZatZim.

🛎️

I'm a Customer

Find and book trusted local services, pay securely, track your booking, and leave reviews.
🧰

I'm a Provider or Professional

Receive jobs, manage your services and schedule, and understand your earnings and payouts.
🚀

Founding Partner Program Limited spots

Join ZatZim early and keep more of what you earn. The first providers keep 100% — with a limited number of founding seats at each rate, locked in for as long as you stay active.

See live founding availability →

Popular topics

Quick links to the things people ask about most.

📅

How to book a service

Step-by-step from search to confirmed booking.
💳

Payments & payouts

Cards, cash, commissions and how providers get paid.
📍

Location & map issues

Fix permission prompts and the address picker.
🔔

Notifications

Not getting alerts? Here's how to turn them on.
💼

Earnings vs. payouts

What the numbers mean for providers.
🗑️

Delete account or data

Request removal of your account or personal data.

Still need a hand?

Our team is here to help with anything the guides don't cover.

Contact Support